Privacy Policy
Last updated: August 2026
At URFA Marbles, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you browse our site, request quotes, or purchase marble items from us.
1. Information We Collect
We collect information that helps us process your orders and improve your experience:
- Personal Identifiable Information: name, email address, phone number, shipping address, and billing address.
- Project Specific Data: custom blueprints, CAD designs, room dimensions, and structural details submitted for manufacturing.
- Technical & Analytics Data: IP address, browser type, pages visited, and time spent on our site, collected via automated tracking tools.
2. Use of Cookies and Tracking Technologies
We use cookies, web beacons, and tracking tools (such as Google Analytics) on our website. These tools help us analyze website traffic, remember your preferences, and understand which marble designs are popular so we can improve our services. You can choose to disable cookies through your individual browser settings; however, this may affect some functionalities of our website.
3. How We Use Your Information
We use the collected information for the following specific business purposes:
- To generate custom quotes and process financial transactions.
- To manufacture and execute your custom marble flooring or inlay designs.
- To coordinate logistics with shipping carriers for international or domestic delivery.
- To send updates about your order status or respond to your service inquiries.
4. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal details or custom designs to third-party marketing companies. We only share essential data with trusted service providers:
- Logistics & Freight Partners: international and local shipping companies to deliver heavy stone crates to your doorstep.
- Payment Gateways: secure, encrypted third-party payment processors (we do not store your raw credit card or bank details).
- On-Site Contractors: local installation teams or supervisors if you have hired our contracting services.
5. Data Security
Marble custom designs, blueprints, and financial transactions are highly sensitive. We implement industry-standard security measures, including SSL encryption, to safeguard your data against unauthorized access, loss, or alteration.
6. Changes to this Policy
URFA Marbles reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
7. Contact Us
For any questions regarding these terms or your privacy, you can contact our grievance officer based in Agra at:
Email: urfamarbles@gmail.com
Phone/WhatsApp: 9758685057